Missing parts
Hardware bags, splicing strips, shades, screws, remotes, or other small parts after delivery.
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Product support
Caged ceiling fan light support.
Use this page for caged fan light questions around installation, controls, replacement parts, missing hardware, and model identification.
Support signals
Questions to connect to each model page.
Speed and reverse settings
Fan speed buttons, reverse mode, light dimming, and memory function questions.
Replacement requests
Remote, receiver, light kit, cover, or hardware requests that depend on exact model version.
Installation mismatch
Part fit, hole alignment, bracket fit, and manual-step confusion during assembly.
Common QA
Caged fan light questions.
What should I do if a part is missing?
Compare the box contents with the manual part list, then photograph the manual line and the parts you received. Include your order channel, model, and shipping country so support can check the correct part.
All fan speeds feel similar. Is that normal?
Speed feel can depend on room size, blade style, and selected mode. Confirm the remote is controlling the fan correctly and send a short video if the speed does not change across settings.
Can I use a remote from another Linher fan?
Do not assume remotes are interchangeable. Button layout and receiver version can differ. Send a remote photo and product model before buying or pairing a replacement.
What if a bracket, light kit, or hole alignment does not fit?
Stop installation before forcing the part. Send photos of the part, the matching manual step, and the fan body so support can identify whether it is an assembly issue or a replacement-part issue.